Privacy Policy
At 0xc.app, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
We collect information that you provide directly to us when you:
- Create an account
- Use our services to generate roof statistics reports
- Contact us for support
- Subscribe to our newsletter or promotional communications
The types of information we may collect include:
- Name
- Email address
- Password
- Payment information (processed securely through Stripe)
- Address information for roof analysis
- Usage data related to your interaction with our services
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Develop new products and services
- Monitor and analyze trends, usage, and activities in connection with our services
3. Data Retention and Caching
We cache user data, including roof analysis results, for a period of 30 days to improve service performance and user experience. After this period, the cached data is automatically deleted from our systems.
4. Third-Party Services
Our service utilizes data from the Google Solar API and PVgis API to provide solar irradiation statistics and other related information. The use of data from these services is subject to their respective terms and privacy policies. We encourage you to review these policies:
5. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
We may disclose your information in the following situations:
- To comply with legal obligations
- To protect and defend our rights or property
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
6. Data Security
We implement appropriate technical and organizational measures to maintain the security of your personal information, including the use of encryption and secure socket layer technology. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.
7. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request the correction of inaccurate personal information
- The right to request the erasure of your personal information
- The right to restrict processing of your personal information
- The right to data portability
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
8. Children's Privacy
Our Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Trainy
Lõuna 23, Viljandi, Estonia
Email: hello@0xc.app
Phone: +41 79 894 00 09